If you are looking for an insurance agency with agents who truly care about YOU and somewhere you can walk into and see smiling faces who want to help you, you should go to Rick Hamby's Nationwide agency. My name is Savannah, I am a new employee for Rick at his agency located in downtown Hickory and I have tremendously enjoyed my time here so far and can't wait to see what the future has in store for my career at Nationwide.
I have only been with them a short time since moving from Virginia but I have no complaints whatsoever very nice people
Wonderful Agency, both Jennifer and Rick are extremely personable and easy to work with. Would highly recommend this agency to anyone!
I've worked in the customer service industry for years and am adamant there is not a better agency to do business with. The agents are professional, courteous, knowledgeable and know how to protect their members. This agency has been in business for more than 30 years because they know how to take care of their customers. I rest easy knowing my family and assets are protected and adequately insured. I highly recommend all the agents but in specific, Brittany, Jennifer, Sheila, and Liz. You get what you pay for and at this agency, you get the best!! Thank you for taking care of ALL my needs, covering me from unexpected or expected losses, and managing my risk. Y'all are great!!!
My husband and I have been using Nationwide Insurance (Rick Hamby Agency in Hickory) for our vehicles and home for over a decade. Our agent, Elizabeth (Liz) Vang, has always taken good care of us. Whether it's to file a claim, updating our plan with a new vehicle, etc. she clearly explains our options and helps us get the best rate and services possible. Also, their staff has always been super friendly and helpful. We wouldn't go anywhere else.
I had a claim of a broken A/C from flying debris on a 95 deg F day...called the 800# and could not believe how fast, easy, and responsive they were. LITERALLY had my money to fix in less than 24 hours! Nationwide has always been there for me and I could not be more satisfied. Anytime I call the office the staff is helpful, pleasant, responsive, and always goes above and beyond to help!